Owner Commitment:
Experience Property Management Built for You
At Good Neighbor Property Management, our story is your story. We were founded by seasoned real estate investors who, like you, were tired of the industry standard: opaque fees, slow communication, and reactive service.
Built by Landlords, for Landlords.
We realized the gap wasn't in the demand for good managers—it was in the supply.
That's why we built our entire model around the core principle of our brand: Built by Landlords, for Landlords. Our commitment is simple: to remove the frustration, eliminate the risk, and make building generational wealth through real estate genuinely easy.
WE ARE COMMITTED TO YOU!
Our Three Commitments to Every Property Owner
We promise clarity, speed, and integrity. These three values are the measure of our success, proven by our public metrics:

1. Transparency You Can Trust
We believe that trust starts with open books. Traditional property management often relies on confusing statements and nickel-and-dime fees to hide the true cost of service. We built our system to combat that.
- Zero Hidden Fees: Our pricing is straightforward with Standard (8%) and All-Inclusive (10%) tiers. You'll never be surprised by markups on maintenance or unexpected charges.
- 100% Financial Clarity: You have complete, real-time access to your property's performance, maintenance invoices, and financial reports through our secure online Owner Portal. No more waiting for monthly statements; your information is accessible, easy, and simple.

2. Service That Works on Your Schedule
Poor communication is the #1 cause of property owner stress. We treat communication as a critical service, not an afterthought.
- Guaranteed 24-Hour Response: We commit to responding to all owner and tenant communication—whether it’s a question about a lease or a maintenance status update—within 24 hours. We ensure you and your tenants always feel heard.
- 24/7 Emergency Support:
While routine communication is guaranteed within 24 hours, true property emergencies (e.g., major water leaks or structural issues) receive immediate, round-the-clock attention to protect your asset from further damage.

3. Proactive, Investor-Minded Management
Our perspective is that of an owner, not just a manager. Our goal is to maintain your property's value and minimize turnover, ensuring stable, long-term cash flow.
- Asset Protection Through Proactive Maintenance: We don't wait for things to break. Our regular, proactive inspections and scheduled maintenance extend the lifespan of costly systems (like HVAC and roofing), saving you significant expense down the road.
- Rigorous Tenant Placement: Our commitment to quality tenants begins with our rigorous
5-point screening process. We seek responsible residents who treat your house like a home, which reduces wear-and-tear and drives long-term lease renewals.
"We built our systems for ourselves first, designed to solve every frustration we ever had with third-party management. When you partner with Good Neighbor, you’re not hiring a vendor; you’re hiring fellow investors committed to your success."
— The Good Neighbor Property Management Team
Ready to experience property management built around your peace of mind?
If you’re seeking a reliable residential property management company in Austin, San Antonio, or Temple, look no further than Good Neighbor Property Management. Contact us today!
